Teamlead Customer Support (m/w/d)

You don't just want to manage projects, but actually make a real impact? As IT Project Manager (m/w/d) at Matusch GmbH, you will take responsibility for introducing our ERP software solutions in the special transport and crane industry. In a collegiate, open team with flat hierarchies, you will design digital processes that make a noticeable difference to our customers. With a location in Coburg, we offer you flexible working hours, modern equipment, and genuine appreciation.

Aufgaben

• Coordination and leadership of ERP implementation projects at our customers
• Zentral Schnittstelle between IT, Sales, Development, and Users
• Steering parallel projects with a focus on time, budget, and quality
• Analyzing and optimizing customer-specific business processes
• Early identification of project barriers and active solution finding
• Using modern tools like our own ERP software, SQL, and collaboration solutions
• Structured communication with all project participants
• Participation in the further development of our project standards and processes

Qualifikation

• Completed education or studies in the field of IT, Business Informatics, Communication, etc.
• At least 4 years of experience in project management – ideally with an IT background
• Techical understanding, but no programming knowledge required
• Proficient handling of digital tools, databases, CMS & Co.
• Professional appearance and communication skills in customer dialogue
• Structured, self-reliant working style and high personal responsibility
• Very good German language skills, good English language skills an asset

Benefits

• Eigenverantwortung instead of micromanagement
• Flexible working hours & modern work equipment
• Flat hierarchies and short decision-making paths
• Fair remuneration including holiday and Christmas bonuses
• A stable work environment in a growing, future-proof industry
• Targeted further education offers that fit you
• Team events & family-friendly company atmosphere
• A workplace where you can really make a difference

Sounds like a job where you can get involved and develop yourself? Then we look forward to your application. Let's drive the digitalization in the heavy transport industry together!

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