Team Manager (m/f/d)

Patrick Köck GmbH stands for gastronomy with system and personal touch. In our two McDonald's restaurants in Vienna, we combine the stability and strength of a global brand with the closeness and short paths of a owner-managed company.

We invest in modern restaurants, training and further education, as well as long-term prospects for our employees. We focus on fair working conditions, a family-like atmosphere, and genuine joy in hospitality.

Employment Type: Full-time

Leadership

• Leadership of the team to ensure smooth shift operations
• Contact person for employees and support for new colleagues
• Identifying and fostering potential within the team

Service

• Shift management: positions, breaks, peak times
• Actively engaging with guests – visible, approachable, even when things aren't going smoothly
• Ensuring our standards in quality, hygiene, safety, and service

Organization

• Support of the restaurant management with organizational and administrative tasks
• Shift documentation, orders, and key performance indicator (KPI) management
• Gradually increasing responsibility in restaurant management

Experience

• Professional experience in gastronomy, hotel industry, or a comparable service-oriented environment
• Experience in leading shifts or teams – from Team Leader or Chef de Rang to Shift Manager or Assistant Operations Manager

Personality

• Enjoyment of dealing with guests and a strong service mindset
• Confident demeanor and clear communication
• Sense of responsibility and assertiveness

Overview

• Structured and solution-oriented way of working
• Good understanding of numbers and operational processes
• Calm leadership and clear prioritization in busy situations

Flexibility

• Willingness to work rotating shifts as well as weekend and public holiday duties
• Openness to our systems and standards
• Interest in development within restaurant management

Attractive Workplace

• Modern workplace in a vibrant location with excellent public transport connections
• Employee discounts with numerous partner companies
• Meals during working hours
• Stability and reputation of a global brand

Fair Working Conditions

• Flexible working hours
• No split shifts
• Minute-by-minute time tracking and punctual payroll
• Transparent bonus system

Individual Development

• Structured onboarding
• Internal and external training opportunities
• Clear development prospects in restaurant management

Good Team Culture

• Family-like atmosphere
• Direct communication with management
• Joint events and company parties

Starting Salary € 2,500 gross per month

including € 200 performance bonus, on a full-time basis (14 times per year)

Higher salary is possible with corresponding qualifications and experience.

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