FAIRMONT
8 months ago
Team Leader Front Office
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Company information
- Company
- FAIRMONT
- Location
- India, Rajasthan, Jaipur India
- Posted
- 8 months ago
Job description
Job Description
- Working across reception and other front office areas
- Supervise, train, and support front office staff to deliver outstanding customer service.
- Oversee daily operations of the reception/front desk area.
- Manage check-in, check-out, reservations, and guest inquiries efficiently.
- Handle customer complaints and resolve issues promptly and professionally.
- Monitor staff performance and provide feedback to encourage development.
- Ensure compliance with company policies, health & safety, and operational standards.
- Be an advocate of ALL: Accor’s loyalty program to non members
Required skills
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