Team Lead (m/w/d) - Hausverwaltung

Ralph builds the operating system for residential real estate. The market is huge, and it still runs largely on filing cabinets, Outlook and USB sticks. We are the first AI Property Manager running on its own operating system, and we operate buildings with it end-to-end. Ralph OS automates payments, accounting, compliance and communication. AI agents prepare the work, and our team releases it. Property management is our entry point. The goal is the new infrastructure for the entire category, with fintech, insurance and financing on the same platform. Today we manage over 10,000 residential units and are growing fast, organically and through acquisitions. You get responsibility early with us, and what you build we use directly in day-to-day operations.

Your Role

You lead one of our property management teams for rental property management (MV) and condominium management (WEG) and ensure that property owners and advisory boards are reliably supported. You develop your team professionally, steer quality and deadlines, and bring your experience into the further development of our processes and software. You grow with us in a company that is currently expanding across Germany.

Your Tasks

• Professional and disciplinary leadership of a management team in MV and WEG

• Steering portfolio, quality and deadlines within the team

• Managing your own, but significantly reduced, portfolio

• Escalation contact person for property owners, advisory boards and tenants in complex cases

• Planning and leading demanding hybrid and digital owners' meetings using our own software

• Onboarding new team members and taking over new properties and portfolios

• Close collaboration with Customer Support, Accounting and Maintenance, and contributing to the improvement of our processes and software

What You Bring

• Professional experience: Several years of experience in WEG and rental property management, initial experience in leading teams

• Technical requirements: Confident handling of WEG and tenancy law and of owners' meetings

• Bonus: Experience with software-supported management and process optimization

• Structured way of working, high reliability and personal responsibility

• Strong communication skills and openness to new challenges and digital tools

• German: C2

What We Offer

• Independent work without micromanagement

• Hybrid working with clearly defined office days (number open)

• Urban Sports Club subsidy

• Regular team events, team lunches and drinks in the office

• Good onboarding in a dynamic, open-minded team

• Support for your personal development

Application Process

1. Intro call (approx. 30 min.) with Recruiting

2. Technical interview (approx. 30 min.)

3. Technical interview and case study on site

4. Final interview with management

5. Offer

Key Facts

• Location: Berlin - Offices in Prenzlauer Berg, Westend and Steglitz

• Employment type: Employee

• Working hours: Full-time

• Work model: Hybrid

We welcome applications from everyone, regardless of age, gender, origin, religion, disability or sexual identity.

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