Team Lead in Key Account Management - Berlin (m/w/d)

Your tasks with us

• Leadership & Development of Your Team – You lead a team of Key Account Managers, coach them, and develop their skills further.
• Strategic Customer Management – You manage our most important partner companies, build long-term relationships, and optimize their recruitment processes.
• Performance Management & Goal Achievement – You monitor KPIs, steer your team data-based, and ensure that our partner companies win the right professionals.
• Cross- & Upselling – You recognize business opportunities, develop your accounts further, and identify potential for additional services.
• Process Optimization & Strategy Development – You analyze existing workflows and develop new approaches to further increase our success rate.
• Interface Management – You work closely with other teams like Candidate Success Management and Operations to ensure a smooth placement process.
• Hands-on Leadership – You lead not only strategically, but also operate when necessary.

You bring this with you

• Experience in Leading a Sales Team – You have already successfully led and developed a sales or Key Account team.
• Multiple Years of Experience in B2B Sales or Key Account Management – Ideally, in the staffing industry, SaaS, or a growth-oriented environment.
• Data-Driven Work & Strategic Thinking – You can interpret KPIs and derive measures for achieving goals from them.
• Sovereign Appearance & Negotiation Skills – You convince C-level decision-makers and develop lasting partnerships.
• High Self-Motivation & Completion Strength – You enjoy sales, want to see results, and go the extra mile for your team.
• Experience with CRM Systems & Digital Tools – You work safely with common sales and performance tracking tools.
• We expect from youGerman language skills at C2 level, proven by your CV or corresponding certifications. You will be negotiating with people on the customer and candidate side who make decisions. Clarity in communication is therefore required.

We offer you

• Attractive Fixed Salary & Performance-Based Remuneration – Your salary consists of a strong fixed component and an uncovered provision, directly linked to your success.
• Flexible Work Model – You work hybrid, with four days in the office and one day home office – the perfect mix of teamwork and flexibility.
• Top-equipped Office in Berlin – When you work on-site: Modern office with excellent connections and high-quality equipment.
• Efficient Tools & Technologies – Slack, Zoom, and our tailored CRM for an optimized workflow.
• Team- and Company Events – Whether after-work, football or team offsites – we celebrate our successes together.
• Free Food in the Office – Coffee, snacks, and fresh fruit are always available.
• Personalized Snack Orders – Choose your favorites through our weekly REWE order.
• Pet-Friendly Office – Your dog is welcome here.

Pflegia is a digital platform for the placement of caregivers throughout Germany.

Our mission: To quickly, fairly, and precisely bring together care facilities and qualified professionals – with digital solutions that really work.

We are a growing company with headquarters in Berlin, which sets great store by personal responsibility, transparent communication, and cooperative working.

At Pflegia, it's not where you come from – but where you want to go together with us.

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