Talent Acquisition Manager

About the job: Oversee a team of recruitment professionals in a call center environment and manage daily tasks such as screening, interviewing, and assessing candidates. Ensure that our company attracts, hires, and retains top talent while also developing a strong talent pipeline. Responsibilities: Coordinate the Talent Acquisition teams collaboration with Marketing, Training, Operations, and other internal teams to plan Source and recruit candidates by using databases, social media etc. Provide guidance on recruitment strategies and best practices to ensure effective candidate sourcing and selection. Develop and maintain relationships with key stakeholders including hiring managers, recruiters, and HR partners. Analyze and report on recruitment metrics such as time-to-hire, source of hire, and quality of hire to inform strategic decisions. Identify and implement process improvements to increase efficiency and reduce costs. Ensure compliance with all relevant laws and regulations. Develop and maintain a strong talent pipeline by identifying and developing future leaders within the organization. This includes creating and implementing training programs, mentoring, and coaching to ensure the growth and development of our employees. Requirements: Bachelor's degree in Human Resources, Business Administration or related field. 5+ years of experience in Talent Acquisition or Recruitment. Strong understanding of recruitment best practices and laws. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment with multiple priorities. Proficiency in MS Office and ability to learn new systems quickly. Certifications such as SHRM-CP/SCP, PHR/SPHR are a plus. Benefits: Competitive salary and benefits package. Opportunities for professional growth and development. Collaborative and dynamic work environment. Flexible scheduling options.