System Engineer im Service Desk (w/m/d) | Landsberg a. Lech & Remote

Your Tasks

This is what makes your job exciting and interesting – Your Tasks!

• 1st and 2nd Level Support in Client-Management (O365, M365, AzureAD,…)
• Administration, Support of Clients and Users
• Direct Contact with End-users at the Service Desk and at Customer Sites in the Munich Area
• Handling a Ticket System and Documentation of Your Activities in the Ticket System
• Installation and Configuration of Hardware- and Software Components
• Analyze and Troubleshoot Issues

Your Profile

This is what sets You apart – Your Profile!

• You possess a successfully completed education as a Computer Scientist (w/m/d) or are a Non-IT Professional (w/m/d) with corresponding experience and motivation
• You have practical experience in IT Support (First- and Second Level), Customer Support, Telephone Support, or User Helpdesk
• You also have enthusiasm – like us - for the Modern Workplace and topics such as Office 365, Microsoft 365, Teams, Azure, etc.
• You can confidently handle and document Ticket Systems, such as Jira, ServiceNow, Helpline
• When it comes to Incidents and Requests, You always keep a cool head
• Good German language skills in writing and speaking, good English language skills complete Your Profile
• Your approach is characterized by Your good technical and analytical abilities
• You are a communication-strong Team Player and are happy to take on new challenges
• You also enjoy working independently

Why us?

This is what You can look forward to! – Your Benefits

• We offer You an unlimited employment contract in a future-proof industry. In addition to the company pension, You can use the perinova Salary Conversion PLUS to plan for your retirement
• Our Consulting and Managed Services are closely linked, as are our colleagues among themselves. For example, the Consulting offers trial courses, where employees of the Managed Service accompany their colleagues on a project
• Ride your bike or e-bike to work and take advantage of our attractive company bike leasing (JobRad). Additionally, there are employee discounts for private online shopping (Corporate Benefits)
• We value flat hierarchies and an open working climate where we place great importance on Your opinion. Our managers are just a team chat away

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