System Business Analyst

A major "value retailer" in South Africa, offering a combination of low-priced goods, loyalty programs, and financial services to serve a family-oriented customer base, is currently a skilled Systems Business Analyst to join their team. In this role, you'll be the crucial link between their Systems Teams, Business Units, and third-party partners. Your main purpose will be to diagnose problems, identify solutions, and propose improvements to our systems and processes. Responsibilities: Requirements: * Analyze and diagnose problems in our systems and processes; * Identify and propose solutions to improve our systems and processes; * Collaborate with Systems Teams, Business Units, and third-party partners to implement improvements; * Develop and maintain relationships with stakeholders to ensure effective communication and collaboration; * Provide expert-level support to Systems Teams, Business Units, and third-party partners; * Develop and maintain documentation of systems and processes; * Stay up-to-date with industry trends and best practices to continuously improve our systems and processes. Benefits: * Opportunity to work with a dynamic and innovative company; * Collaborative and supportive work environment; * Professional development and growth opportunities; * Competitive salary and benefits package; * Recognition and rewards for outstanding performance.