System Administrator - (CT-FNC240719 006/01)

As a multinational leader in the information technology and electronics industry, our Client is seeking a System Administrator to join their team. The Role: As a System Administrator, you will be responsible for the following: Monitor the dashboard and promptly escalate alerts and incidents 24/7. Manage and resolve ITSM Incident tickets efficiently. Execute basic and routine tasks such as running batch scripts and generating reports. Create and handle service and incident request tickets, follow up on their status, and ensure timely resolution. Provide technical support to end-users, troubleshoot and resolve technical issues, and maintain accurate records of all activities. Collaborate with other teams to ensure seamless integration and minimize downtime. Stay up-to-date with the latest technologies and best practices to continuously improve processes and services. Develop and maintain technical documentation, including procedures, guides, and knowledge base articles. Participate in on-call rotation and be available to respond to after-hours emergencies. Perform other duties as assigned by the supervisor.