Supporter Services Coordinator

What sets this role apart:

• You'll be part of a team that actively prays and celebrates together
• Your work supports a mission that reaches thousands across NZ
• You'll grow in a team that values courage, contribution, and care

ABOUT THE ROLE

This opportunity allows you to be the heartbeat of supporter care, reconciling donations, responding to queries, and ensuring every interaction reflects the organisation's mission. You'll be part of a team that's passionate about connecting with supporters and extending the reach of content that matters.

What you'll be doing:

• Matching donations and updating records in Dynamics 365
• Responding to supporter emails, calls, and web enquiries
• Managing material requests and CRM updates
• Covering reception duties on a rostered basis
• Supporting additional office admin tasks with initiative

Perks and Benefits:

• Southern Cross medical (employee + family)
• Life insurance + disability cover
• Birthday leave + extra annual leave for tenure
• Structured hours with early or standard start options
• Work in a team that celebrates faith and shared purpose

ABOUT YOU

You're detail-oriented, calm under pressure, and love bringing order to systems. You're great with numbers, confident in spreadsheets, and thrive in a team that values faith, purpose, and people. You want a job with meaning, and to be proud of the impact you make.

What you'll need to bring:

• Strong admin and CRM experience (Dynamics 365 ideal)
• Clear and confident communication across phone, email, and in-person
• Numeracy skills and comfort with donation reconciliation
• High attention to detail and accuracy
• Ability to manage multiple tasks and priorities
• Initiative to spot and solve operational needs
• A values-aligned mindset and comfort in a faith-based culture

ABOUT THE COMPANY

We're supporting an organisation that's a leader in Christian media, with a national reach and a powerful mission. Their team is united by faith, driven by purpose, and committed to making a difference in the lives of New Zealanders. Their statement of faith and values are woven into the DNA of the organisation and they're proud to say, "I get to be part of this amazing team."

HOW TO APPLY

To apply in the strictest confidence, please click Apply Below. If you'd prefer to have a confidential conversation first, feel free to contact Michelle Bullock, Managing Consultant on 022 4933 577. All Applications will be dealt with the utmost discretion.

NOTE to overseas enquiries and non-NZ residents:
Whereas we welcome international enquiries, only applicants that are legally entitled to work in New Zealand and can make themselves available for interviews in New Zealand will be considered for advertised positions.

For other opportunities, visit: https://welovesalt.com/nz/jobs/job-industry/hr-business-operations

We're proud to have been finalists for 2023 RCSA Awards in the Excellence in Client Service and Excellence in Candidate Care categories, and finalist for a 2023 SEEK Annual Recruitment Award in the Large Recruitment Agency of the Year category. At Salt, our mission is Creating Futures by putting our clients, candidates, partners, and team members at the heart of everything we do. We extend our sincere appreciation to everyone who has contributed to our continued success.