Support Manager

New Zealand's leading tyre specialist is looking for a hands-on leader for our Palmerston North store. If you're driven, customer-focused and ready to step up - this one's for you. The Role As Support Manager, you'll be right at the heart of the store's day-to-day operation. You'll lead from the front, support your team, and play a key part in ensuring the store hits its sales and customer satisfaction targets - all while upholding the high standards Bridgestone is known for. Your responsibilities will include: • Leading by example, setting a positive tone for the team and promoting a culture of excellence. • Supporting the Store Manager to achieve sales and customer satisfaction targets. • Developing and implementing processes and procedures to drive efficiency and productivity. • Building strong relationships with customers and colleagues alike. • Identifying opportunities to improve store performance and making recommendations to the Store Manager. Your skills and experience: • Proven leadership and management skills, preferably in a retail or service-based environment. • Excellent communication and interpersonal skills. • Ability to work effectively in a fast-paced environment. • Strong problem-solving and analytical skills. • Experience with sales targets and customer satisfaction metrics. • Ability to adapt to changing priorities and deadlines. What we offer: • Competitive salary and benefits package. • Ongoing training and development opportunities. • A supportive team environment. • The chance to work for a global leader in the tyre industry.