Support Engineer (Miguel Hidalgo)

Do you have experience in site support TI?

Join the best team as a Support Engineer, you will be responsible for providing technical support on-site, user attention

Work area: Col. Lomas de Chapultepec, Delegación Miguel Hidalgo, CDMX.

REQUIREMENTS:

- Bachelor's degree / Engineering in Systems, Communications and Networks or related field.

- Excellent user treatment and service attitude.

- Knowledge of ticketing tool

- 2 years in TIC support

- English (read 70%, write 40% and speak 40%)

- Knowledge in O365

Requirements

Functions:

RESPONSIBILITIES / ACTIVITIES TO DEVELOP:

• Technical support to users, incidents and requests

• Scheduled maintenance of Equipment

• Inventory management of IT equipment

• Inventory movements

• Coordinate hardware maintenance activities through external providers

Skills:

• Proactivity, Responsibility

• Good oral and written communication

• Sense of urgency, teamwork

• Advanced technical capacity

• Excellent personal presentation

Benefits