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Support Associate / Customer Service (m/f/d) in Part-time / Student Trainee (English C1 and German C1)
Job description
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun on the way. So, if you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Do you love to exchange ideas about food with others? Do you know how to deal with people in an authentic way and do you like to spread good cheer? Do you feel comfortable in a young and international team – then Wolt is the right place for you. We look forward to hearing from you! 🚀
The Job
We are looking for Support Associates in part-time/student trainees for our team in Berlin-Friedrichshain.
You are part of the Live Operation, write with all Wolt users - customers, couriers or restaurants - and thus ensure the best support that hungry people could wish for.
You want to get involved with us? Then you should bring the following:
- Customer Obsession: We want to offer our customers more than just solving problems. Every conversation has the potential to become an unforgettable experience.
- Team Player: You work in a team with an international touch. Our Live Operation is the glue that holds everything together. With this, you are in close contact with our other teams.
- Personal and communicative: You strike the right tone with every conversation partner and can react sympathetically in a creative way.
- Attitude: You take responsibility, approach your work proactively and always keep the big picture in mind.
- You speak and write both German and English fluently at C1 level
- This is a position with shift work. You can work mornings, evenings and also on weekends – Wolt is available to its customers seven days a week
- You have already gained experience in customer-oriented jobs
- You have a quick grasp, an eye for detail and never lose sight of the big picture
- You are tech-savvy, can type quickly, and are interested in digital products
What we offer you:
- A cool office in the heart of Berlin
- Hybrid work model
- Independent work in a dynamic, international team
- A fast-growing tech company with many career opportunities
- Attractive salary package
- Discount on Wolt orders
- Modern work equipment
- Various soft drinks, coffee and fruit in the office
- Comprehensive internal training
- Regular all-hands meetings and team events
- 30 days paid vacation
- Flexible working hours
Next steps
We hire as soon as we find the right candidates, so don't wait too long and apply today! Simply fill out the form and the questions at the end of this page. We will get back to you in a few days.
Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
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Company information
- Company
- Wolt - English
- Location
-
Berlin, Berlin, Germany
Germany - Posted
- 5 months ago
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