Persona Staff
9 months ago
Support and Services Administrator
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Company information
- Company
- Persona Staff
- Location
- South Africa, Western Cape, Cape Town Region South Africa
- Posted
- 9 months ago
Job description
REQUIREMENTS Matric is essential. Comfortable on phones. Fast typist. Basic IT skills. Worked on Salesmate or similar CRM (If not, training will be provided). Calm clear talker. Organised. Learns quick. RESPONSIBILITIES Manage incoming calls and ensure a professional first point of contact Log service calls and update customer info Logging calls in Salesmate CRM. Right after call ended, pull up customer's profile in Salesmate. Open new ticket. Allocate all details. Update the customer info…
Required skills
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