Support Analyst – Client Support (AxiomSL)

Support Analyst – Client Support (AxiomSL) We’re looking for a Support Analyst – Client Support (AxiomSL) to join our team, reporting to the Client Support Manager . In this role, you’ll help deliver reliable, high-quality support experiences for our clients, ensuring they get the most value from Nasdaq’s AxiomSL regulatory reporting solutions. You’ll fit right in if you’re analytical, client-focused, and proactive, enjoy solving complex problems, and like working closely with global teams in a fast-paced environment. As part of our Client Support team, you will be responsible for providing top-notch support to our clients through various channels (phone, email, chat), troubleshooting issues, and resolving problems efficiently. You will also collaborate with other departments, such as Development and Sales, to ensure seamless integration and effective communication. If you have a passion for delivering exceptional customer experiences, are comfortable working in a dynamic environment, and thrive in a team-oriented setting, we encourage you to apply.