BuscarVagas - Empregos Brasil
4 months ago
Technical Support N1 Porto Alegre RS
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Company information
- Company
- BuscarVagas - Empregos Brasil
- Location
- Porto Alegre, Porto Alegre, Rio Grande do Sul, Brasil United States
- Posted
- 4 months ago
Job description
About the Company
Job Listings
Location: Porto Alegre-RS
Job Details
Field of Activity: Information Technology / TI / Technology
Main Responsibilities
As Technical Support, you will be responsible for: Providing technical support and other clarifications to clients via telephone, chat or email. Delivering and conducting technical solutions for Windows configurations and other operating systems, systems for emission and use of digital certificates, as well as their peripherals. Acting as a facilitator, providing personalized and effective service, meeting SLAs for attendance and ensuring the satisfaction of our customers and business partners. Technical support is provided via guidance, remote access or physical configuration of equipment.
Requirements
Requirements and Qualifications:
Skills
Salary: 1840,00
Additional Information:
Salary of R$ 1.840,00
Benefits:
Job Listings
Location: Porto Alegre-RS
Job Details
Field of Activity: Information Technology / TI / Technology
Main Responsibilities
As Technical Support, you will be responsible for: Providing technical support and other clarifications to clients via telephone, chat or email. Delivering and conducting technical solutions for Windows configurations and other operating systems, systems for emission and use of digital certificates, as well as their peripherals. Acting as a facilitator, providing personalized and effective service, meeting SLAs for attendance and ensuring the satisfaction of our customers and business partners. Technical support is provided via guidance, remote access or physical configuration of equipment.
Requirements
Requirements and Qualifications:
Skills
- Time Management and negotiation
- Flexibility
- Empathy
- Initiative in seeking solutions
- Resilience
- Ethics
- Teamwork
- Clear communication according to excellence standards for customer service
- Critical Thinking
- Conflict Resolution
- Analytical and systemic vision
- Structured thinking
Salary: 1840,00
Additional Information:
Salary of R$ 1.840,00
Benefits:
- Food allowance R$250,00/month and Meal allowance R$25,30/day – both on the flash card that provides freedom for use!
- Medical and dental assistance
- Transportation allowance
Required skills
- initiative
- teamwork
- customer satisfaction
- flexibility
- negotiation
- empathy
- resilience
- time management
- windows
- ethics
- equipment
- conflict resolution
- critical thinking
- attendance
- operating systems
- technical support
- digital certificates
- slas
- peripherals
- remote access
- clear communication
- business partners
- systemic vision
- structured thinking
- analytical vision
- physical configuration
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