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BEST VISION S.R.L.

7 months ago

Support IT / Call Center (Remote, 8 hours)

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Company information

Company
BEST VISION S.R.L.
Location
Full time Romania
Posted
7 months ago
View all jobs at BEST VISION S.R.L.

Job description

Ideal Candidate

Proactive, detail-oriented, organized, team-spirited, with a positive attitude, calm, and professional.

🔹 Requirements:
Experience in IT support/call center – constitutes an advantage
Good communication skills and client orientation
Organizational capacity and attention to details
Proactive attitude and teamwork spirit

Job Description

🔹 Responsibilities:
Providing technical phone and remote support for clients
Technical knowledge necessary: retelistics (ipconfig, port forwarding, routers), peripherals (installing barcode readers, Omnikey card readers), and case studies (fiscalnet, fiscalwire)
Incident diagnosis and solution
Collaboration with the internal team to resolve requests



🔹 What We Offer:
Full-time work program (8 hours/day), 100% remote
Stable working environment in a growing company
Professional development opportunities
Motivating salary package, correlated with experience

About the Company

We are an IT company that offers proprietary software solutions to pharmacies, medicine depots, and diverse clients in the retail zone. We have over 20 years of individual experience in this field. The applications are written in .NET C# with MYSQL and represent an opportunity for those who want to promote from support to data analysis or development.
www.visionsoft.ro

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