SepaIT
11 months ago
Support Clients Remote – Japanese Language
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Company information
- Company
- SepaIT
- Location
- Full time Romania
- Posted
- 11 months ago
Job description
Ideal Candidate
- Are available for on-call in weekend and occasionally at night.
- Speaks Japanese at a conversational level.
- Has good communication skills, attention to detail, and a responsible attitude.
- Is eager to learn quickly and develop professionally.
- Speaks Japanese at a conversational level.
- Has good communication skills, attention to detail, and a responsible attitude.
- Is eager to learn quickly and develop professionally.
Job Description
📢 We are looking for 1 motivated colleague “on-call” – to join the SEPAIT team in the support area, in 8-hour shifts, occasionally at night (only a few times per month).
📍 Location: Remote
⏰ Schedule: On-call (weekend & occasional nights)
🚦 Availability: Immediately
🔑 What's most important
Main requirement: conversational knowledge of the Japanese language, to be able to discuss with clients when necessary.
Technical skills are not essential at first – what matters is the desire to learn.
🔧 What you'll do “on-call”
You will respond to critical tickets (you won't work complete nights; you just need to respond – usually problems resolve/finalize within the 9-17 time frame by other colleagues in the department).
You will communicate clearly and efficiently with the team for escalations.
🎓 What we offer
Specialized training and courses, to learn everything you need from the technical area.
Dedicated support during the adaptation period.
Exposure to critical technical media and opportunities for professional development.
Flexible collaboration, adapted to your study program or other activities.
📩 If you're interested or know someone suitable, send us your CV and details about your availability.
👥 Join our SEPAIT team and contribute to maintaining a 24/7 active IT infrastructure!
📍 Location: Remote
⏰ Schedule: On-call (weekend & occasional nights)
🚦 Availability: Immediately
🔑 What's most important
Main requirement: conversational knowledge of the Japanese language, to be able to discuss with clients when necessary.
Technical skills are not essential at first – what matters is the desire to learn.
🔧 What you'll do “on-call”
You will respond to critical tickets (you won't work complete nights; you just need to respond – usually problems resolve/finalize within the 9-17 time frame by other colleagues in the department).
You will communicate clearly and efficiently with the team for escalations.
🎓 What we offer
Specialized training and courses, to learn everything you need from the technical area.
Dedicated support during the adaptation period.
Exposure to critical technical media and opportunities for professional development.
Flexible collaboration, adapted to your study program or other activities.
📩 If you're interested or know someone suitable, send us your CV and details about your availability.
👥 Join our SEPAIT team and contribute to maintaining a 24/7 active IT infrastructure!
About the Company
WHAT WE DO?
We design and develop innovative IT solutions, mobile applications, websites, provide global managed services and IT support for more than 5000 clients for international pharmacy industry.
In the field of Transaction Security we develop Payment security applications.
In the heating technology sector we provide technical control solutions for market leading companies.
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