Technical Supervisor

Job Description: Technical Supervisor

We are looking for a dedicated and passionate technical supervisor, with excellent leadership and communication skills. If you are an organized person, oriented towards results, and with a special attention to details, this role may be suitable for you.

Ideal Candidate

• Higher technical studies: mechanical installations, electrical;
• Minimum 2 years of experience in coordinating maintenance activities; personnel under subordination;
• Experience in managing personnel under subordination;
• Knowledge MS Office;
• Driving permit category B.

Job Description

• Responsible for resolving tickets related to technical incidents and services (DDD treatments, cleaning on request, and descaling) transmitted through an internal application;
• To resolve the described incidents in tickets, calls are made to service companies and service providers with which the company has contracts;
• Verifies by survey the quality of work performed by service companies and service providers.
• To optimize activity coordination, coordinates directly technicians who perform maintenance work on buildings and installations (usually from the same company) and is attentive to grouping works within interventions;
• Performs a technical audit quarterly based on a checklist (technical audit form) in which among other things are recorded necessary works for resolving deficiencies, materials needed including quantities and estimated costs, allocated firm for performing necessary works, and a proposal with the deadline for resolution.
• Verifies by survey monthly, quarterly, semi-annual reviews performed by service companies;
• Takes over notifications/complaints that come through the Real Estate Department. For resolution, collaborates with Technical Supervisor coordinator and with Technical Supervisor responsible for complaints and notifications.
• Takes over notifications/complaints that come through the Client Relations Department. For resolution, collaborates with Technical Supervisor coordinator and with Technical Supervisor responsible for complaints and notifications;
• Participates in roll-out actions aimed at technical improvements;
• May propose equipment replacements if it finds repeated interventions that do not justify themselves;
• Participates in semi-annual risk evaluation;
• Verifications upon request from the Utilities Department related to consumption and indices;
• Participates actively in preliminary receptions of new stores, at receptions after completing work on new stores, at one-year receptions, at receptions after remodeling work, and at receptions after conformity with PSI;
• Tech consulting for the operational department in case of equipment installation or relocation;
• In accordance with requests, may work at heights or drive company vehicles.