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Empresa Confidencial

8 months ago

Authorized Network and Post-Sales Supervisor

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Company information

Company
Empresa Confidencial
Location
Brasil, Sudeste, Estado de São Paulo, São Paulo Brazil
Posted
8 months ago
View all jobs at Empresa Confidencial

Job description

We are looking for someone who is hands-on, likes the field, relationship, and problem-solving, to act as a supervisor of the Authorized Network and Post-Sales. If you enjoy working close to partners, training teams, and ensuring high-quality customer service to the end customer, this job may be for you! What you will do on a daily basis: Accompany and support the services provided by the Authorized Network, as well as prospect new partners for the Authorized Network in the region. Provide support to the sales team, monitoring and controlling the performance of the sales representatives, ensuring that they meet their targets and goals. Analyze and interpret data related to sales performance, identifying trends and areas for improvement. Develop and implement strategies to increase sales and improve customer satisfaction. Collaborate with other departments to ensure alignment and consistency in sales processes and customer service. Identify and capitalize on new business opportunities, developing relationships with key decision-makers and influencers. Ensure compliance with company policies and procedures, as well as regulatory requirements. Provide coaching and training to sales representatives to improve their skills and performance. Monitor and control the budget for the sales team, ensuring that expenses are within budget and that financial goals are met. Develop and maintain strong relationships with partners, ensuring that they receive high-quality service and support. Identify and address any issues or concerns that may arise during the sales process, ensuring that customer satisfaction is maintained. Provide regular reports to management on sales performance, identifying trends and areas for improvement. Ensure that all activities are carried out in accordance with company policies and procedures.

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