Supervisor, Accounts Receivable

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, vision care, virology, women’s health , and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio.

Under the supervision of the lead credit and AR, the Credit Supervisor for AR Pharma is responsible for collection procedures for Pharma business to minimize the past due and delinquency percentages of accounts receivable. The supervisor AR Pharma establish relationships with customers and works closely with the Customer Service team and Commercial teams to respond faster to customers’ requirements while supervising a team of 3 credit analysts.

Key Responsibilities:

Accounting

• Customer AR ledger account reconciliation and review
• Approve credit card refunds.
• Participate to the monthly AR review.
• Assist in the preparation of supporting documentation for SOX and external and internal auditors.
• Participate to the bad debt accrual by identifying risky customers.
• Oversee the OTC rebate program activities (daily deductions from customers).
• Review Daily cash banking report (accuracy of BPO applications).
• Participate to any FSS/BPO bank recon inquiry during month end.
• Participate to populating KPI/Dashboard

Credit and Collection

• Manage a team of 3 permanent credit analysts.
• Assist with non-wholesaler accounts (hospitals, pharmacies, clinics, etc)
• Monitor and review credit granting for new and existing clients, and recommend updates/changes as required to the lead credit and AR.
• Assess the orders on credit block and advise lead credit and AR for non-wholesaler orders.
• Support the lead of credit and AR for the AR aging report. Comments for month end review.
• Support development and standardization of AbbVie’s corporate credit policy.
• Ensure compliance with AbbVie’s corporate credit policies.
• Support resolution of credit issues with customers.
• Conduct collection efforts and liaise with customers.
• Assist with Netting/write off Journal entries.
• Approve the team’s debits/credits and in accordance with policies and procedures.
• Initiate process improvement and quality reviews to simplify and improve productivity.

Contract Management

• Approving new customers and changes made to customers profile in SAP.