Deputy Head of Customer Service (m/f/d)

Market Leader in Mechanical Engineering, Gmunden District

Our client is a global technology leader in mechanical engineering and part of an international group. State-of-the-art plants in Germany and numerous own sales and service companies make the company successful worldwide.

Are you familiar with the demanding tasks in the customer service organization of a technical company? Are you currently working as an experienced field service technician and would now like to transition into a demanding inside role where you can fully utilize your experience?

Why we can recommend this position to you:

• Top company with first-class products and leading market position
• Highly appreciative work environment
• Independent and technically exciting area of responsibility

What you should bring:

• Completed technical training (HTL, vocational school, apprenticeship) in electrical engineering, automotive technology, agricultural technology, mechatronics, or similar.
• Comparable experience from plant/mechanical engineering or automotive engineering (service technology, customer service)
• High degree of independence and reliability
• Enjoy direct customer contact and communication in general

The following essential tasks await you:

• Telephone customer support (troubleshooting, spare parts, demanding technical inquiries)
• Coordination of nationwide service technicians in Austria
• Ongoing coordination with the German plants
• Deputy function for the Head of Customer Service

Have we sparked your interest?

Then we look forward to receiving your documents under the reference number 112.354 via email to our consultant or on our ISG career portal. Salary information: from € 3,700,- gross monthly salary depending on professional experience and qualifications! ISG Personalmanagement GmbH
A-4040 Linz, Ferihumerstraße 8
Mag. Michael Ritter, M: +43 660 486 2891
@: [email protected]

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