Student Support Advisor

The Student Support Advisor is responsible for providing academic, administrative, and learner support services to students enrolled in the institution and its associated brands. The role ensures a positive and supportive student experience by assisting learners throughout their academic journey, from enrolment through to completion, while ensuring compliance with institutional policies and quality standards. · Strong verbal and written communication skills · Excellent organisational and administrative skills · Ability to work effectively in a fast-paced environment · Strong problem-solving skills · Ability to maintain confidentiality and handle sensitive information · Familiarity with learning management systems (LMS) and other educational technology tools · Experience working with diverse student populations · Strong analytical and critical thinking skills · Ability to adapt to changing priorities and deadlines · Excellent time management and prioritisation skills · Ability to work independently and as part of a team · Strong commitment to diversity, equity, and inclusion principles · Ability to maintain accurate records and reports