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SalesHQ

1 year ago

Student Enrolment Advisor- Remote

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Company information

Company
SalesHQ
Location
Australia, Victoria, Melbourne Region, Melbourne Australia
Posted
1 year ago
View all jobs at SalesHQ

Job description

About the Company: Our client is a fast-growing global organisation in the education sector that partners with leading institutions to deliver innovative online learning programs. Recognised as a Best Place to Work, they are known for creating a high-performance, supportive environment that values flexibility, employee wellbeing, and career growth. About the Role: The Student Enrolment Advisor will be the first point of contact for prospective students considering further study. This is a consultative role that requires strong communication skills, empathy, and a passion for education. You will work closely with our admissions team to provide exceptional student experiences, ensuring that all students have access to the resources they need to succeed. Key responsibilities include: • Providing expert advice on course options and program details to prospective students. • Building strong relationships with students, understanding their goals, and providing tailored guidance to support their academic journey. • Collaborating with our admissions team to ensure a seamless student experience from application to enrolment. • Maintaining accurate records of student interactions and programme information. • Participating in regular training sessions to stay up-to-date on new courses, programs, and industry developments. • Working collaboratively as part of a remote team to achieve shared goals and objectives. About the Ideal Candidate: We are looking for a highly motivated and empathetic individual who is passionate about education and has excellent communication skills. You will have a strong understanding of the education sector and be able to provide expert advice on course options and program details. Key requirements include: • Bachelor's degree in Education, Communications or related field. • 2+ years of experience in an educational setting, preferably in student services or admissions. • Strong communication and interpersonal skills with the ability to build rapport with students from diverse backgrounds. • Ability to work independently and as part of a remote team. • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). • Familiarity with CRM systems and database management. • Ability to maintain confidentiality and handle sensitive information. • Strong problem-solving skills and ability to adapt to changing priorities. • Willingness to learn and take on new challenges. • Availability to work a standard 37.5-hour week, Monday to Friday, with occasional evening or weekend work as required.

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