Strategic Enterprise Account Executive – CX & AI Solutions (m/w/d)

Your Mission

Develop strategic partnerships with the largest European companies.

Customer Experience is increasingly becoming a strategic differentiator for large companies. At yoummday, we support international organizations in redesigning their Customer Experience - through AI-supported technologies, flexible talent models, and a global platform for scalable CX operations.

As Strategic Enterprise Account Executive (m/w/d) in our headquarters in Munich, you will take on new enterprise opportunities and develop them into long-term strategic partnerships.
You will work closely with large companies, analyzing complex challenges along the Customer Journey and developing tailored CX solutions together with interdisciplinary teams. You will navigate complex decision-making processes, accompany tenders, and lead deals with a volume of over €1 million to a successful conclusion. Partners like Telekom, Telefónica, or Lufthansa show what league we play in and what strategic added value we create for leading international companies.

• Strategic Opportunity Development: You develop new enterprise opportunities into long-term partnerships further and work closely with customers to understand their strategic goals, operational challenges, and technological requirements.
• Enterprise Solution Design: Together with internal experts from Product & Tech and Operations, you develop tailored CX solutions that intelligently connect AI technology, platform approaches, and operational scalability.
• Complex Enterprise Deal Leadership: You steer complex deals over long sales cycles, coordinate decision-making processes with multiple stakeholders at senior and C-level, and are responsible for contract negotiations until the conclusion.
• RFP & Procurement Management: You accompany structured tender processes and coordinate interdisciplinary teams to develop compelling technical, operational, and commercial offers.
• Pilot-to-Scale Partnership Development: You accompany customers from initial pilot projects to the successful implementation and scaling of our solutions and develop long-term strategic partnerships from them.

Your Skillset

• Enterprise Solution Sales Experience: You bring several years of experience in Enterprise Sales or Strategic Sales with - ideally in the context of technology, platform solutions, CX services, or outsourcing.
• Strategic & Analytical Thinking: You are able to understand complex business models, analyze challenges, and develop compelling solution approaches for large organizations.
• Complex Enterprise Deal Experience: You have experience with long sales cycles, handling multiple stakeholders, and high-volume deals in the Enterprise environment.
• Solution-Oriented Mindset: You combine commercial thinking with technological understanding and can present and negotiate complex solutions convincingly.
• International Communication: You communicate confidently in German and English and move smoothly in exchange with international Enterprise stakeholders.

Your Winning Deal

• Your Benefits: In addition to 30 days of vacation, we offer you a job lunch allowance (€69 per month), a