Store Manager - Richards Bay

Store Manager – Richards Bay iKhokha is a fintech company empowering small businesses in South Africa. We’re looking for a proactive Store Manager to lead retail operations in Richards Bay. Job Summary As a Store Manager you will drive sales, manage P&L, lead staff, and build a strong local brand presence. Responsibilities Drive sales and activation ratios. Manage in‑branch marketing activities, assist in staff route planning for outbound initiatives, and create revenue‑generating opportunities. Provide excellent customer service. Achieve sales targets. Manage store inventory and stock levels. Ensure visual merchandising standards are met. Recruit, train, and manage store staff. Conduct performance evaluations. Manage store P&L and ensure profitability. Implement and adhere to company policies and procedures. Monitor and report on key performance indicators (KPIs). Build and maintain relationships with local stakeholders. Requirements Proven experience as a Store Manager or similar role. Strong sales and customer service skills. Excellent leadership and team management abilities. Ability to analyze sales data and make informed decisions. Good understanding of retail operations and merchandising. Proficiency in Microsoft Office Suite. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. South African citizen or permanent resident. Benefits Competitive salary. Commission on sales. Medical aid contribution. Pension fund contribution. Paid leave. Opportunities for professional development.