Store Manager (m/w/d) - Telfs (30-38.5 Wochenstunden)

WHAT YOU'LL DO
As Store manager, you will be responsible for the overall management of the store and lead your team to create an inspiring, inclusive, and high-performing work environment. You will ensure an excellent operational and visual customer experience, foster active collaboration and entrepreneurial thinking at all levels.

You:

• are responsible for the entire customer experience in-store, ensuring a strong visual and commercial presentation, setting service tools to strengthen customer loyalty.
• analyze sales and budget targets, lead targeted optimizations and implement them with your team – while maintaining cost-effective store maintenance and sensible resource utilization.
• plan tasks and personnel deployment efficiently, ensure the smooth operation of all processes – from sales floors to storage areas, cash registers, and cabin routines, as well as daily store opening and closing.
• develop your team strategically through recruiting, onboarding, regular feedback conversations, and individual development, as well as succession planning further – and strengthen motivation, cohesion, and performance culture.
• track current fashion trends and relevant influencers with a keen sense of style and ensure that your team uses this knowledge to create a targeted customer experience.

You want to learn more about the role as Store Manager? Listen to our Jobcast episode and get more information directly from our team: Store Manager
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WHO YOU'LL WORK WITH
Our stores are the heart of H&M – here our customers experience the brand up close. Each team member contributes to creating an inspiring and inviting atmosphere.
You will work closely with your team and help our customers feel confident in expressing their individuality with the latest trends and timeless styles.

• Experience in leading and organizing a store in retail.
• Experience in coaching and strategic team development.
• Strong skills in planning and prioritization.
• Solid understanding of sales planning, analysis, and follow-up.

and talents who …

• inspire and clearly communicate, as well as empathize and actively listen.
• Are ambitious, performance-oriented, and goal-driven.
• Think analytically, are flexible, and solution-oriented in their actions and have a keen sense of numbers and connections.
• Motivate customers to create an outstanding customer experience, drive sales proactively, and motivate the entire team to high-performance.
• Have a passion for fashion, trends, and commerciality.

WHO WE ARE
The H&M Group is a global company with strong fashion brands and innovative business segments. We believe that outstanding design, affordable prices, and sustainable solutions are not mutually exclusive. At the heart of all our decisions are our customers. Our corporate culture is shaped by thousands of passionate and talented team members. Together, we use our size and knowledge to lead the fashion industry towards a more inclusive and sustainable future.

WHY YOU'LL LOVE WORKING WITH US
We are proud to be a lively and open company. Our team members benefit from attractive benefits and diverse development opportunities worldwide.

• Employee discount on all our products and brands. 
• 25 days of vacation time.
• HIP – H&M Incentive Program (Bonus program)
• Employee Assistance Program (Support offers for employees)
• Corporate Benefits (exclusive discounts at many brands)
• Pension plan
• Your gross salary will be based on the agreed weekly working hours and is €3,549,- brutto per month (14 times a year).

BECOME PART OF OUR TEAM
Our strength and uniqueness lie in many things – our inclusive culture, strong values, and development opportunities. But above all, it's our teams that make us what we are. * More information on the processing of your personal data can be found in our Data Protection Notice. ** We strive for a fair and equal process and ask you not to attach a cover letter to your application, as these often contain information that can lead to unintended biases.