Store Manager (Medium) - Clicks Stellenbosch Square

Listing reference: click_019568 Listing status: Online Apply by: 25 March 2025 Position summary Industry: Wholesale & Retail Trade Job category: FMCG, Retail, Wholesale and Supply Chain Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the company. This role is responsible for the overall management of the store, including the supervision of store staff, inventory management, customer service, and ensuring that the store is well-maintained and visually appealing. The ideal candidate will have a strong understanding of the retail industry, excellent leadership and communication skills, and the ability to work effectively in a fast-paced environment. Key responsibilities include: • Leading and directing the store operations team to achieve sales, profit and compliance targets • Managing and controlling store inventory, including ordering and receiving stock • Maintaining a high level of customer service and ensuring that customers are satisfied with their shopping experience • Ensuring that the store is well-maintained and visually appealing, including the maintenance of a clean and organized store environment • Managing and controlling store expenses, including labor costs, inventory costs, and other expenses • Identifying and implementing opportunities to improve store performance and increase sales • Building and maintaining strong relationships with customers, suppliers, and other stakeholders • Ensuring compliance with company policies and procedures, including health and safety, security, and environmental policies • Providing coaching and guidance to store staff to ensure that they are equipped to meet their roles and responsibilities • Identifying and addressing any issues or concerns that may arise in the store, including customer complaints and employee concerns • Maintaining accurate and up-to-date records and reports, including sales data, inventory levels, and employee performance • Participating in training and development programs to improve skills and knowledge • Performing other duties as required.