Store Manager - BUCO Kenton-On-Sea

The main purpose is to drive and grow the profitability of the Store through the effective management of its employees, financial and technological resources, and ensuring efficient application of the company’s policies and procedures and best practice to exceed stakeholder expectations.

• Manage Profitability: ensure continuity, growth, and profitability through cost management and maximization of sales turnover and returns. Identify new business opportunities, take calculated risks and generate innovative ideas.
• Planning and Budgeting: interpret business objectives into an operating plan for the Store in collaboration with the Operations Executive and Regional Operations Manager.
• Procurement, stock control and merchandising: ensure smooth inward logistics, purchase products per procurement policies, maintain optimal stock levels and control stock losses.
• Maintain Stock variances: keep optimal stock levels.
• Financial Management: compile Store budget according to operating plans and monitor financial processes in line with best practices.
• Customer Service: handle customer complaints effectively, coordinate promotions, advertising, and public relations to enhance brand market share.
• Accountable for day‑to‑day operations: administration, customer sales and service and overall management and control of branch employees.
• Operational Analysis: analyse operational information to diagnose problem and success areas, and enhance successes while resolving problems with the Operations Management Support Team.
• People Management: inspire, motivate, guide, develop and lead employees to meet store objectives and maintain a harmonious labour environment.
• Legislative compliance and corporate governance: ensure legal compliance with all legislation and appropriate action on legal matters.
• Uphold and promote company values and culture.

• Grade 12.
• Preferably a commerce bachelor’s degree or equivalent experience.
• Preferably a financial or management diploma.
• 5‑10 years retail experience.
• Minimum 3 years in a junior‑mid level management position.
• Previous industry‑related experience.
• Financial acumen.
• Inwards and outwards logistics/procurement skills.
• Merchandising principles.
• Preferably knowledge of Occupational Health and Safety Act.