Store Director

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation). Job Summary The Store Director leads the COMO Orchard flagship store, managing its P&L to achieve business objectives. This includes developing and implementing strategies for sales growth, customer service excellence, visual merchandising, inventory management, employee development and training, and maintaining a high level of store appearance. Key responsibilities include: • Overseeing daily operations, including opening and closing procedures, cash handling, and security protocols. • Building strong relationships with customers, employees, and vendors to drive sales growth and improve customer satisfaction. • Developing and implementing effective visual merchandising strategies to create an engaging shopping experience. • Managing inventory levels, ordering stock, and controlling costs to achieve budget targets. • Providing coaching and training to employees to enhance their skills and knowledge. • Maintaining a high level of store appearance, including ensuring the store is clean, tidy, and well-organized. • Collaborating with other departments to drive business results and improve overall performance. • Analyzing sales data and making informed decisions to optimize product offerings, promotions, and pricing strategies. • Ensuring compliance with company policies, procedures, and regulatory requirements. Job Requirements: • Bachelor’s degree in Business Administration, Marketing or related field. • Minimum 5 years of retail management experience, preferably in a luxury or high-end environment. • Proven track record of achieving sales targets and improving customer satisfaction. • Strong leadership and communication skills, with the ability to motivate and inspire employees. • Excellent problem-solving and analytical skills, with the ability to make informed decisions. • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously. • Strong attention to detail, with a focus on quality and customer satisfaction. Benefits: • Competitive salary package. • Comprehensive benefits program, including medical, dental, and vision insurance. • Generous paid time off policy. • Opportunities for professional growth and development. • Collaborative and dynamic work environment.