Storage Facilities Manager - Cape Town

Job Title: Storage Facilities Manager
Industry : Property
Location: Cape Town, Western Cape
Employment Type: Full-Time
Reports To: Operational Manager and Financial Manager
Salary : R 25 000.00

Hire Resolves client is seeking a hands-on, tech-savvy Storage Facilities Manager to oversee both the physical and digital operations of our storage facilities. This role is ideal for someone who is organized, customer-focused, and confident managing administration and bookkeeping responsibilities.

Responsibilities:

• Oversee daily operations of the facility, ensuring cleanliness, safety, and functionality.
• Manage all bookings, move-ins, and move-outs via the online system
• Conduct regular on-site inspections and ensure the property is well-maintained.
• Coordinate maintenance, repairs, pest control, and cleaning services.
• Monitor and manage access control systems, CCTV, and security protocols.
• Respond to customer enquiries via phone, email, and online platforms.
• Assist clients with online bookings and digital lease agreements.
• Maintain accurate records of customer information, contracts, and access history.
• Resolve customer issues or complaints in a timely and professional manner.
• Process payments, issue invoices and receipts, and manage overdue accounts.
• Reconcile transactions and maintain up-to-date financial records using bookkeeping software (Xero).
• Generate and submit regular reports on occupancy, revenue, and operational costs.
• Assist with budget planning and expense tracking.

Requirements:

• Prior experience in property, facility, or storage management.
• Strong administrative and bookkeeping skills.
• Comfortable using digital platforms and cloud-based systems.
• Excellent communication, organization, and problem-solving skills.
• Ability to work independently and proactively manage responsibilities.
• Physically capable of conducting site inspections and basic facility tasks.
• Certificate or diploma in Business Administration and/or Property Management.
• Familiarity with self-storage or online property management platforms.
• Experience with customer service and financial reporting.

How To Apply :

• Contact Hire Resolve today for your next career-changing move
• Our client is offering a highly competitive salary for this role based on experience.
• Send your CV to:[email protected] .or connect with Mischa Bornman via LinkedIn.
• Alternatively, you can also contact me directly at Hire Resolve [email protected]
• We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.