Trainee Project Manager – Change Management & Training for the SAS H/F

The Agence du Numérique en Santé (ANS) supports the digital transformation of the healthcare system in France. It works, alongside its institutional and professional partners, to ensure trust in digital health, secure data exchanges, and promote tools for the quality of care and the management of the healthcare system.

You will join the deployment, training, and support team for the digital platform of the Service d’Accès aux Soins (SAS), within the Direction Territoires et Expérience clients (DTEX). The SAS facilitates access to a healthcare professional when the primary care physician is unavailable, for urgent or unscheduled care needs. Developed by the ANS, the national digital platform helps professionals involved in the SAS to identify available care and direct patients to appropriate treatment. You will contribute to improving the platform's adoption in the territories, structuring training, and supporting several operational and management projects.

🎯 Main Responsibilities

Develop the training space and support usage

• Identify and organize existing resources: training, webinars, documents, tools, and presentations.

• Build the roadmap and calendar for the creation of the new training space, then produce or adapt visual materials, documents, guides, and videos according to user profiles.

• Design training evaluation tools, analyze feedback, and propose adjustments to facilitate platform adoption.

Support professionals and contribute to management

• Participate in meetings, webinars, workshops, and training sessions with the team and territorial stakeholders.

• Finalize the support for organizations and establishments in registering unscheduled care operators (OSNP) in RPPS+, particularly by building a process and a monitoring tool.

• Assist the Product Owner in the implementation of the platform's decision-support information system (SID): monitoring and coordinating development work based on business needs.

🧑‍🎓 Profile Sought

• You are a student pursuing higher education, at Bachelor's +4 or Master's level, in a program in project management, communication, instructional design, or an equivalent field.

• You are looking for a 6-month internship starting in January 2027.

• You have an interest in the creation of pedagogical and visual materials, the structuring of training pathways, and project management.

• You are curious, creative, and capable of analyzing complex situations in a healthcare and digital environment.

• You enjoy human interaction, know how to listen to diverse stakeholders and understand their needs to propose tailored solutions.

• You are organized and comfortable coordinating multiple actions and ensuring their follow-up.