Internship Coordinator – Passenger Services

About dnata

dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world's most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we'd love to have you onboard.

About the role

A good internship can be the start of a great career. As Internship Coordinator at dnata Passenger Services, you play an important role in creating a educational, safe and successful internship period. You form the connecting link between interns, educational institutions, recruitment and the operational managers. In doing so, you look beyond the internship period alone: you identify talent and help suitable interns find their way to a possible position within dnata. In this way, you contribute not only to the development of young professionals, but also to the future staffing and talent development of Passenger Services!

Your tasks include, among others:

• Intake and introduction: You map out the need for interns and the available supervision capacity. You conduct job interviews, align the selection and placement with Recruitment and managers, and coordinate the introduction, training and internship agreements.

• Guidance and development: Together with interns and educational institutions, you set learning objectives, conduct regular progress conversations and coach interns during their internship. You also organize interim evaluations and final evaluations, and assess internship assignments and final reports.

• Relationship management and collaboration: You maintain contacts with educational institutions, discuss internship conditions and evaluation moments, and explore opportunities to expand dnata's network. In addition, you represent dnata at internship fairs and open days.

• Talent development and progression: You follow the internship experience and future wishes of interns, identify possible dropout and investigate the reasons for early departure. You advise Duty Managers and Recruitment on suitable candidates for employment and coordinate the handover after the internship ends.

• Monitoring and improvement: You keep records on intake, ongoing internships, completion, dropout and progression. You report on progress and supervision capacity, identify bottlenecks and make proposals to continuously improve the internship process.

What do you bring?

Requirements:

• MBO level 4 work and thinking level.

• A relevant education, for example in aviation services, personnel management or guidance and coaching.

• Experience in guiding and coaching interns or employees within Aviation.

• Experience conducting job application, progress and assessment interviews.

• You have good coaching skills and know how to motivate others in their development.

• Knowledge of internship processes, learning objectives and collaboration with educational institutions.

• You take responsibility and know how to provide direction in a consistent and fair manner.

• Good verbal and written command of both Dutch and English.

What do we offer?

• A market-conform salary, suited to your experience and in accordance with the CAO WPBL.

• Any irregular hours allowances under the CAO WPBL.

• 25 vacation days and 8% holiday allowance.

• Travel expense reimbursement in accordance with the CAO WLVA, free bus transport and parking facilities.

• A good pension scheme, whereby dnata contributes to your pension accrual.

• Training and growth opportunities via the dnata Training Academy.

Ready to make the difference? Apply today and become part of dnata Netherlands!

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