Internship - Engagement & Product Marketing (m/f/d) - March 2027

Within the Global Patient team, you will play a concrete role in how millions of patients engage with their health. Combining operational execution, analysis, and product marketing, this internship offers you rare exposure to strategic topics, with real autonomy from day one. Your work will have a direct impact on the patient experience in all countries where Doctolib is present.

Your missions

Your responsibilities include, but are not limited to:

• Receive and manage requests from internal teams (Design, Marketing, Prevention) wishing to launch a survey or send an in-app message to patients
• Independently configure and deploy surveys and messages via Screeb, and monitor their performance to ensure their proper distribution and results
• Monitor and update best practices in user satisfaction and engagement
• Contribute to recurring global reporting by consolidating internal and external patient insights for various stakeholders
• Support product marketing initiatives (benchmarks, surveys, user testing, ad hoc tasks) and participate in weekly meetings with the Product teams

The qualities expected for this position

Before continuing to read, if you do not have the exact profile described below, but you believe that this job description matches your skills and aspirations, we still encourage you to apply.

• You are comfortable quickly taking on new tools and becoming autonomous on our survey platform
• You are rigorous in your research and know how to synthesize your findings into clear and actionable outputs
• You are comfortable with the Google suite for reporting and presenting to stakeholders
• You are autonomous and proactive: you take initiative and move projects forward without being asked
• You are a good communicator, curious, and able to work effectively with diverse teams

It would be fantastic if:

• You have prior experience (internship, academic project, volunteer work) in marketing or project management
• In addition to French and English, you master Italian and/or German
• You are familiar with AI tools to accelerate research, analyze patient feedback, or produce summaries

What makes this internship unique

• Rare exposure: a unique mix of operational execution, strategic initiatives (engagement + satisfaction measurement), and product marketing, all within a single role
• Accelerated learning: a dynamic environment with frequent product launches and a wide variety of topics to dive into
• Autonomy from day one: you will manage campaigns and reporting topics end-to-end, with real responsibility for your assignments
• Real impact: your work will directly influence how millions of patients engage with their health, in all markets where Doctolib operates
• Cross-functional collaboration: regular interactions with Marketing, Design, Prevention, and Product teams across different countries

Our offer

• A comprehensive onboarding program, with the Doctolib Academy and numerous training sessions within your team (languages, soft skills, technical skills)
• A Swile card and numerous dining options within our premises
• A sports offering: an Urban Sports Club subscription, free sports classes in the office or remotely
• 50% reimbursement of public transport passes
• Numerous offices offering collaborative and well-being spaces
• A flexible work policy with a hybrid mode

The recruitment process

• An HR call with Aya, our Talent Partner (15 minutes)
• An operational interview with Naima Zakaria, Global Patient Manager, and your future mentor Franziska Maria Bauschert (1 hour)

Job details

• Full-time internship under contract
• Duration: 6 months
• Desired start date: March 2027
• Work location: Levallois-Perret
• Compensation: To be defined based on educational level

At Doctolib, we are convinced that we must improve health for everyone. This is reflected in our recruitment process. We evaluate applications solely based on qualifications and motivation, without any form of discrimination.

The more diverse the ideas, the better our product will truly improve health for everyone. You can apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, or disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g., photos, age) from your applications. If you require special accommodations, please inform us so we can adapt the recruitment process. Join us to build the health we all dream of!

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