Internship in design and development of internal services

Within a multidisciplinary team (Product Owner, project manager, architect, UX, developers, testers, integrators, and operators), you will contribute to the implementation and operation of Orange communication services intended for professionals and SMEs equipped with a Livebox Pro: webmail, AI-based assistance, SMS, fax, large file transfer, etc.

To facilitate the team's daily work, several internal needs have been identified, notably:

• centralizing and analyzing customer feedback on several services to inform product priorities;
• evolving the existing shared test account manager;
• simplifying the secure management of secrets related to services, such as passwords and access tokens, by leveraging Vault in particular.

These avenues are not exhaustive: the subject will be defined with the team based on needs and expected value.

You will start by gathering and synthesizing user needs, then choose a subject with the team and propose a work organization.

You will then develop the solution according to a Lean and iterative approach:

• identify the increment that brings the most value;
• design and develop a first feature;
• present it to the team and gather feedback;
• improve it based on feedback and observed usage.

The choice of technologies will be open. Deployment will be done on OpenShift or Cloud Foundry, with GitLab CI/CD.

Particular attention will be paid to code quality and "Craft" practices, notably TDD and DDD.

You will also contribute to monitoring relevant uses of AI in software development and to sharing best practices within the team.

The ideal candidate should be:

• A Bac+5 student in computer science or a related field
• Hands-on experience in software development
• Familiarity with DevOps tools (pipelines, Git, etc.)
• Proactive and autonomous in problem-solving
• Able to work in a team in an agile environment

• Concrete experience in software development within an IT team (software engineer, integrator, architect, quality assurance, etc.)
• Professional network within a major technology company

The ambition of the Innovation Division is to push Orange's innovation further and strengthen its technological leadership, by mobilizing our research capabilities to foster responsible innovation for the benefit of people, to inform the Group's long-term strategic choices and to influence the global digital ecosystem.

We train the experts of today and tomorrow's technologies, and ensure continuous improvement of our services' performance and our efficiency. The Innovation division brings together, worldwide, 6000 employees dedicated to research and innovation, including 740 researchers. Carrying a global vision with a wide diversity of profiles (researchers, engineers, designers, developers, data scientists, sociologists, graphic designers, marketers, cybersecurity experts…), the men and women of Innovation are attentive and at the service of countries, regions, and business units to make Orange a trusted multi-service operator.

Within Orange Innovation, you will be integrated into the Orange Office Pro program, which manages tools for our Pro and SME clients, with a real playground around cloud, AI, APIs, mobile voice, and cybersecurity.

Your role: transform complex business challenges into simple, robust, and lasting experiences.

Skills