INTERNSHIP Customer Advisor / Customer Service (M/F) Wambrechies

With more than 2 million bottles and jars reused each month, Le Fourgon is today the leader in deposit-refund in France, for individuals as well as professionals.

Our mission: to make deposit-refund simple, accessible and hassle-free, for more local, responsible and fluid consumption.

📦Order online, ⏰free delivery within the day, 🔁return of bottles at home: a service designed to combine ecological impact and daily comfort.

We are a human-sized team, united around simple values: the pleasure of working together, transparency, commitment and a real obsession with customer service.

🚀 And now?

We are accelerating. We want to continue to make a difference all over France… and elsewhere!

And for that, we are looking for motivated, kind, curious and involved people, ready to join a team that has ambition, convictions, and a lot of energy to share.

Do you recognize yourself? Then come on, we'll take you along 👇

Your tasks:

• Respond to customers via chat and messaging tools

• Handle incoming and outgoing calls

• Accompany our delivery drivers on their routes

• Improve the customer journey

• Resolve customer issues and find solutions for them

• Ensure customer satisfaction: the customer is at the heart of our model

Why join us?

• Join a young and dynamic team

• Participate in an innovative and ecological project

• Evolve in a friendly start-up atmosphere

• Contribute concretely to waste reduction

Profile sought:

• You are organized and take initiative

• Sensitive to environmental issues

• Team spirit and good humor are essential

• You are comfortable speaking and writing

• You are a trustworthy person, and you know how to maintain confidentiality

• You have good interpersonal skills and enjoy working in a team