Internship Business IT & Management | IT Service Improvement & Client Needs

### What you will do Municipalities face challenges in the IT domain, for example the increasing complexity of the landscape, stricter security requirements and a shortage of specialist knowledge. As Centric, we help municipalities with these issues. During this internship you will work with the HPT-TAB team: High Performance Team - Technical Application Management. They provide services to municipalities around Patches, Updates and Fixes and Technical management. The team wants to gain better insight into how municipalities experience the current service and which client needs we can respond to even better. You will therefore really visit municipalities to talk with users and link this to the services that we as Centric deliver and could deliver. Within the team you will reflect on which needs exist and how we could deliver them. At the end you will deliver a concrete advisory report on these opportunities. **You will, among other things:** - Analyze existing processes and documentation. - Look at the trends within municipal IT management. - Conduct interviews with internal and external stakeholders. - Analyze your outcomes by theme. - Develop possible improvements and commercial opportunities in an advisory report. ### What you get - A challenging assignment with good guidance in an informal work atmosphere - The opportunity to stay after your internship and grow further in your field - Plenty of room for autonomy and for contributing your own ideas - Drinks and other activities - Access to the Centric Academy to continue developing yourself already during your internship - A pleasant internship allowance of €550,- ### What you bring - You are studying Business IT & Management or a commercial study with an affinity for IT. - You have an affinity with project management - You have a good command of the Dutch language - You are proactive: you are not afraid to approach stakeholders or to pitch your own ideas - You are analytically strong and quickly see connections. ### Surround yourself with opportunities at Centric At Centric we create IT solutions that you encounter every day. Whether you log in with the government, work in a digital environment, or pay at the supermarket checkout: our IT supports the moments that matter to millions of people. We work on solutions that help the Netherlands move forward, and we are proud of that. We do this for the most diverse clients, from government to finance, retail and logistics. And because we are active in various sectors, you get the chance to learn quickly and discover new environments. Here you will find projects with impact, talented colleagues and the space to experiment. Do you have a good idea? Then you may investigate it and carry it out. We do not like chest-thumping or big egos. We prefer to build solutions that work. For us, for our clients and for everyone who relies on them. Are you enthusiastic? Then apply via the button. Do you have questions? Then you can contact our Campus Recruiter, Nicolle Barbosa, via or +31 06 106 39 927.