Stage Assistant F&B (h/f/x)

Discover and participate in the functioning of the F&B department (restaurant, bar, room service, banquets) in a 5-star hotel, accompanying operational and administrative teams to ensure a high-quality customer experience.

In the kitchen: mainly in the morning

• Follow and control compliance with hygiene and safety rules (HACCP).
• Update and classify HACCP folder documents.
• Provide administrative assistance: scheduling, hours tracking (in Kelio time-tracking software), overtime and recoveries.
• Aid in managing orders and supplier follow-up.
• Update technical files related to the Cost Control service.
• Ensure coordination with other services (Meetings & Events, Reception, Floor...).

In the dining area/restaurant

• Participate in updating menus, cards, and sales materials (restaurant, bar, room service).
• Update technical files in collaboration with the kitchen and Cost Control.
• Participate in internal quality audits:
  • LQA (Luxury Quality Assurance)
  • ADICT (Accor internal audit)
• Aid in controlling billing and sales tracking.
• Provide support to the service according to operational needs (setup, welcome, coordination).
• Work closely with the kitchen to ensure seamless service flow.
• Actively contribute to customer satisfaction and overall quality of the dining experience.

• Mastery of basic computer tools (Excel, Word, Outlook).