Staff Technical Product Manager

Team: Enterprise Technology Group (ETG)

ETG is an IT research and development organisation that drives innovation through experimentation on the Now Platform and exploration of new technologies.

Role Overview

We are looking for a Product Manager who will play a pivotal role in bringing tools, technology, and processes to improve QA productivity. Our goal is to accelerate developer productivity using the latest technology.

Key Responsibilities

Product Strategy and Vision

• Define the product vision and roadmap for testing tools, aligning with overall software development strategy
• Interact with business stakeholders and product teams; analyse market trends to define quarterly execution roadmap
• Collaborate with testing engineers and developers to define acceptance criteria and user stories
• Present vision to executives and secure sponsorship by demonstrating ROI
• Drive day-to-day development decisions as the “voice of the customer”
• Advocate for continuous improvement of testing tools and processes
• Drive product adoption and track metrics; present performance in monthly reviews
• Gather stakeholder feedback for future enhancements

Product Planning and Release Management

• Define product roadmap and key success metrics
• Gather, prioritise, and define requirements for each release
• Collect monthly product usage statistics and communicate to stakeholders
• Create feature plans including acceptance criteria and use cases
• Collaborate with engineering on release management, addressing risks and dependencies