Staff SW Engineer

In your role as a Software Engineer within the Dispute Systems, you will join a global collective team responsible for the development and maintenance of Visa Resolve Online platform. This is a web-based application designed to assist Visa clients in managing their dispute and chargeback processes. Leveraging your Java expertise and familiarity with diverse technologies, you will be responsible for designing, developing, testing, and deploying code of exceptional quality, meeting rigorous business, security, and resiliency standards.
Collaboration is key, as you will engage with other teams, vendors, and stakeholders to guarantee seamless delivery and operation of the application. This position offers the unique opportunity to learn and apply emerging technologies and frameworks, such as AI and generative AI, to improve the application's functionality and performance.

Responsibilities

As part of a scrum team dedicated to the delivery of new and enhanced functionality you will:

• Acquire comprehensive knowledge of the Visa Dispute business domain, contribute to requirement analysis, evaluate various coding alternatives, and participate in scoping and sizing activities.

• Design, develop, test, and maintain code for the Visa Resolve Online application.

• Engage in effective communication and collaboration with team members, including vendor partner teams.

• Participate in technological proof-of-concepts and embrace new technologies and frameworks.

• Enhance coding guidelines and participate in code review processes to ensure quality and consistency.

• Produce and maintain technical documentation to support development and operational initiatives.

• Collaborate with Product Owners, DevOps, Security, Automation, and Level 3 development teams to ensure alignment across initiatives.

• Strive for excellence and innovation in service delivery, seize opportunities and consistently think and act ahead of the curve to drive success

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.