Staff Quality Performance Engineer

What you get to do in this role:

• Drive Improvements in performance, scalability and reliability of ServiceNow Platform, products and services
• Work within agile software development process, certify products for release readiness in terms of performance, scalability and reliability
• Benchmark key business flows against production scale infrastructures, data volume and concurrency to simulate large customers
• Review customer usage patterns, customer logged performance defects and enhance performance test coverage based on gaps identified. Proactively suggest performance use cases and data loads for testing
• Create infrastructure, automation, and tools that drive realistic loads against the core services of our platform
• Architect and drive complex performance engineering projects that measure the characteristics of systems running under dynamic, real-world workloads
• Log and track performance bugs, collect and report performance metrics 
• Support engineering organizations in troubleshooting or addressing issues with performance environments, maintain test branches and support merge activities
• Stay up-to-date with latest developments in the industry on performance testing practices and apply them in performance testing initiatives. Learn quickly when facing new situations, apply new concepts and principles to address problems

Enable peers in engineering, customer support, and cloud teams to leverage tools built to provide related services