Sr. Executive – Quality Assurance

Location: Jaipur (Head Office)
Company: WeVOIS Labs Pvt. Ltd.

WeVOIS Labs Private Limited is hiring a Sr. Executive – Quality Assurance to monitor operational performance through portals, applications, and documentation, ensuring strict SOP compliance and identifying loopholes across all operational activities. This role focuses on quality assurance and assessment of operational processes to improve consistency and compliance.

Key Responsibilities:

• Monitor daily operational activities using company portals, applications, and internal dashboards.

• Identify loopholes, process gaps, data discrepancies, and deviations through system-based analysis.

• Ensure strict adherence to SOPs by cross-checking operational reports, logs, tickets, and documentation.

• Prepare detailed daily/weekly assessment reports with corrective actions and observations.

• Coordinate with operations, monitoring, C&T, UCC, admin, and maintenance teams to verify data and ensure timely resolution of issues.

• Track KPIs such as attendance, route performance, asset utilization, complaints, and other operational metrics.

• Highlight non-compliance, escalate critical issues, and support management in improving efficiency.

• Maintain accurate documentation and digital records of assessments and validations.
  
  

Requirements:

• Graduate (Operations/Management preferred).

• 3-5 years of experience in quality assurance, assessment, MIS, monitoring, or operations audit roles.

• Strong analytical skills with proficiency in Excel, MIS reporting, and portal-based monitoring.

• Ability to identify gaps through data, documentation, and application-based tracking.

• Strong communication, follow-up, and reporting skills.

• High attention to detail with a disciplined approach toward SOP implementation.