SR. Digital Sales Specialist

About MStar

At MStar, we are redefining the future of automotive financing and mobility in Mexico and Latin America through technology, artificial intelligence, and 100% digital processes. Our mission is to transform the vehicle purchasing experience by offering fast, transparent, and accessible credit solutions that connect our clients with the best market opportunities. We are driven by constant innovation, commercial agility, and excellence in service to revolutionize the industry.

Position Objective

The Digital Sales Specialist (Sr) will be responsible for leading and executing the sales strategy through digital channels, transforming qualified leads into conversions and active clients. The role combines strategic commercial execution, advanced use of digital tools/CRM, and a consultative sales approach in digital environments.

Main Responsibilities

Digital Pipeline Management and Growth:

• Receipt, qualification, and timely follow-up of prospects and inbound leads generated by digital campaigns.
• Active prospecting in digital channels (LinkedIn, digital databases, partner/distributor channel).

Complete Digital Sales Cycle:

• Initial contact, consultative presentation of products/services, and negotiation of commercial proposals remotely/digitally.
• Handling objections and rigorous follow-up until the sale is closed.

Use of Commercial Tools and CRM:

• Registration, updating, and continuous monitoring of the sales funnel in the corporate CRM (management of metrics, conversion, and closing rate).
• Use of commercial messaging, automation, and digital communication tools to maintain high response effectiveness.

Interdepartmental Coordination and Alignment:

• Close collaboration with Digital Marketing teams to provide feedback on lead quality and optimize prospecting campaigns.
• Active communication with onboarding/support areas to ensure a smooth transition after the commercial closing.

Requirements and Desired Profile

• Experience: Minimum 3 to 5 years in Digital Sales roles, Digital Business Development (Inbound/Outbound Sales), or B2B/B2C Consultative Sales in dynamic sectors (Fintech, Automotive, Financial Services, or Tech).
• Tool Proficiency: Demonstrable experience in managing CRM tools (Salesforce, HubSpot, Zoho, or similar) and digital communication platforms.
• Sales Skills: High remote negotiation capability, excellent written and verbal communication, 100% goal-oriented approach and conversion metrics (KPIs/OKRs).
• English: Intermediate - Advanced (ability to report and interact with international stakeholders).

Key Competencies

• Results orientation and high level of self-management.
• Analytical mindset (use of data and conversion indicators to improve performance).
• Adaptability to change and assertive communication.

Compensation and Benefits

• Salary Scheme: 100% nominal.
• Major Medical Expense Insurance (SGMM).
• Dental and Vision Insurance (through Surex).
• Savings Fund: 6%.
• Grocery Vouchers (applicable upon completing the trial period).
• Legal Benefits (Vacation premium, Christmas bonus, IMSS/INFONAVIT, corresponding vacation days).

Diversity and Inclusion Notice At MStar, we value diversity and inclusion. All our hiring decisions are based exclusively on merit, competence, and business needs, without distinction of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by law.