Sr. Assoc, Production Eng, WRB Tech

This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

The Support Lead is responsible for supervising and managing the daily API Technology BAU operations.

• To provide 24*7 support across the shifts
• Support coverage include the primary check of the health, incident management and change support for the application / infrastructure and interface changes.

• Role involve other non BAU tasks such as
• Incident trending and analysis.
• Acquiring new in-scope application knowledge from Dev Team
• Vendor management for service improvement.
• L2 & L3 Ticket analysis and follow up for closure.
• Weekly business stakeholder meeting
• Interacting with other stakeholders such as business and country POC
• System improvement plan.
• CAB meetings
• Review implementation plan
• Participate in DR activities
• Unavailability of this resource will impact application availability and BAU activities.

Priority Skills
• AWS
• JAVA
• Linux
• Postgress DB
• Sprintboot
• SRE
Other Skills
• Communication
• Interpersonal

• Minimum 10+ years of experience in application Production support responsibilities and stability as part of SRE.
• JAVA / J2EE / Spring MVC, Spring Boot & Hibernate is mandatory
• Any one of the database DB 2 / Oracle / PostgreSQL
• Linux is must have
• Kubernetes, AWS is mandatory
• Tomcat/Jboss must have skill
• Elasticsearch should have proficient user experience
• Grafana should have proficient user experience
• Willing to work in rotational shift including night shift (24*7 support)

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.

Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.

Visit our careers website to learn more about us: www.sc.com/careers.