Sr Advisor Digital Systems and Processes

Vacancy characteristics

LocationUtrechtContract duration24 monthsHours per week38 - 38Monthly salary€4,867.00 - €6,679.00Salary levelCivil servant scale IBBAD 11 - Civil servant scale IBBAD 11LevelHBO BachelorFieldFacility / ServicesVacancy number80191Employment Type Temporary appointment with prospect of permanent employment Function groupCivilian

Job description

Will you help the young, fast-growing Service Point organization achieve our ambitions? We want to offer applicants for support products and services a single point of contact and give clients insight into the service level of the support provided. We, as your future colleagues, are looking for that strong professional who will help us further professionalize the organization.

What can you expect?
You will work in a very enjoyable team that deals with all Service Point-wide processes and staff activities where you can truly make an impact. You will also actively contribute to the digital direction and further growth of the organization. Besides ‘running the business’, we are primarily focused on making our business operations future-proof (‘changing the business’), with the latter strongly reflected in your responsibilities.
We work where it is practical for our activities. This can be at home, from our location in Utrecht, or at one of the 44 Defense locations. We are looking for someone who feels completely at home in a diverse, close-knit, and hybrid team, where enjoyment in work is always central.

Why work at Service Point?
Service Point is a unique organization within the Defense organization. Unlike most organizational units within Defense, Service Point does not have a strong hierarchy. Service Point is characterized by a flat organization with few management layers. This means you have a lot of responsibility. We rely on your self-organizing ability and expertise to deliver excellent service.

Within Service Point, we believe it is important that you are given the space to further develop yourself as a professional and as a person. You will end up in a safe working environment where making mistakes is allowed. Not only will you learn from the mistakes you have made, but your colleagues can also learn from them. By sharing these mistakes with each other, the organization continues to move forward, and we take steps in the right direction to continuously improve our organization.

Job requirements

You have a completed HBO bachelor's degree (preferably in Business Administration, Business Intelligence, Business & IT, Facility Management). Desired: Prince 2 Agile and LEAN (green belt).
Experience with/in:
Preferably practical experience in similar roles.
Experience with improvement and change processes for digital systems and processes.
Experience in sensing the customer's system needs.
Experience in leading projects
Experience with facility and/or service management systems

Knowledge and insight into (Defense) policy. Policy principles and financial-economic aspects in the field of (digital) service provision.

Employment conditions

Salary levelCivil servant scale IBBAD 11 - Civil servant scale IBBAD 11Salary descriptionMonthly salary€4,867.00 - €6,679.00Employment Type Temporary appointment with prospect of permanent employment Contract duration24 monthsMaximum number of hours per week38

Other employment conditions

From 2025, defense employees will no longer receive holiday pay and year-end bonus as separate payments, but will build this up monthly through the Individual Choice Budget (IKB). The IKB for defense employees totals 16.33 percent of the salary.
With the IKB, defense employees can decide for themselves when, what, and how much budget they spend on time, money, or tax facilities. This can be up to the monthly accrued budget.

The IKB can be used for:

• A maximum of 15 percent of the salary can be used monthly for the exchange of the commuting allowance.
• The monthly difference between the allowance for own transportation costs for commuting and the fiscal maximum.
• A bicycle for personal use, including bicycle accessories and bicycle insurance.
• A computer that can also be used for work or study, including computer accessories and computer insurance.
• A battery or electrical parts for a bicycle.
• Payment of union membership fees.
• Defense expects to further expand the possibilities of the IKB in the future.

Particulars

• We are deployable worldwide for peace and security. Diversity in ways of thinking, perspectives, and qualities contributes to achieving our mission: “Protecting what is dear to us.” For this, we are explicitly looking for new colleagues who contribute to diversity within Defense.
• Defense also strives to employ individuals who fall under the target group of the Job Agreement Act. If you are registered in the target group register, we invite you to apply!
• Your application documents will be destroyed no later than three months after the completion of the selection procedure. This period is longer than the standard period prescribed by the General Data Protection Regulation. This longer period is necessary in case an objection and/or appeal procedure is initiated by an internal candidate.
• In accordance with internal procedures, employees with an employment contract with the Ministry of Defense are considered first. If it appears that no suitable internal candidate can be selected, external interested parties will be considered.

More about the function group

Organization name

Ministry of Defence

Organization description

Defense is committed to the interests, prosperity, and freedom of the Netherlands. We are active daily at home and abroad. Our global deployment strengthens international cooperation and ensures that people can develop freely. Now and in the future.

Approximately 79,000 people work directly and indirectly for peace and security at the Ministry of Defence. The ministry consists of the Materiel & IT Command (COMMIT), the Staff Directorate (the department), the Royal Netherlands Navy, the Royal Netherlands Army, the Royal Netherlands Air Force, the Royal Netherlands Marechaussee, the Defense Support Command (DOSCO).

Defense is one of the largest employers in the Netherlands and resembles a large company. The operational commands (sea, land, and air forces), the Marechaussee, DOSCO, and COMMIT are similar to operating companies.

Organization URL

www.defensie.nl

Department name

Defense Support Command

Department description

The armed forces protect what is dear to us. The Defense Support Command (DOSCO) makes an essential contribution to this. With more than 10,000 employees, we support the Army, Air Force, Navy, and Marechaussee anytime and anywhere. We do this at defense locations, during daily work, during exercises, and during deployment. We ensure that the armed forces have an edge in combat!

At DOSCO, you contribute to a strong Defense organization. We are one of the most versatile parts of Defense. From catering to security, from real estate to logistics, from facility management to procurement, from HR to medical care, behind every soldier is a team of professionals who provide support 24 hours a day. You don't have to be a soldier to work at DOSCO. At DOSCO, it's all about craftsmanship, reliability, and connection.

Does this appeal to you and does the vacancy match your profile? Apply quickly!

Department URL

www.defensie.nl/organisatie/dosco

Contact persons

For more information about this vacancy:

Pieter Fopma, Head of Business Office
[email protected]
06-22670353

For more information about the application procedure:

Sam van Eijk, HR Advisor
[email protected]
06-82084080

Location: Utrecht Level: HBO Bachelor38 hours per week €4,850 ~ €6,700 salary Facility / Services Sr Advisor Digital Systems and Processes This is what you will do

Will you help the young, fast-growing Service Point organization achieve our ambitions? We want to offer applicants for support products and services a single point of contact and give clients insight into the service level of the support provided. We, as your future colleagues, are looking for that strong professional who will help us further professionalize the organization.

What can you expect?
You will work in a very enjoyable team that deals with all Service Point-wide processes and staff activities where you can truly make an impact. You will also actively contribute to the digital direction and further growth of the organization. Besides ‘running the business’, we are primarily focused on making our business operations future-proof (‘changing the business’), with the latter strongly reflected in your responsibilities.
We work where it is practical for our activities. This can be at home, from our location in Utrecht, or at one of the 44 Defense locations. We are looking for someone who feels completely at home in a diverse, close-knit, and hybrid team, where enjoyment in work is always central.

Why work at Service Point?
Service Point is a unique organization within the Defense organization. Unlike most organizational units within Defense, Service Point does not have a strong hierarchy. Service Point is characterized by a flat organization with few management layers. This means you have a lot of responsibility. We rely on your self-organizing ability and expertise to deliver excellent service.

Within Service Point, we believe it is important that you are given the space to further develop yourself as a professional and as a person. You will end up in a safe working environment where making mistakes is allowed. Not only will you learn from the mistakes you have made, but your colleagues can also learn from them. By sharing these mistakes with each other, the organization continues to move forward, and we take steps in the right direction to continuously improve our organization.

This is what you get Salary levelCivil servant scale IBBAD 11 - Civil servant scale IBBAD 11Salary descriptionMonthly salary€4,867.00 - €6,679.00Employment Type Temporary appointment with prospect of permanent employment Contract duration24 months Maximum number of hours per week38 This is what we offer

From 2025, defense employees will no longer receive holiday pay and year-end bonus as separate payments, but will build this up monthly through the Individual Choice Budget (IKB). The IKB for defense employees totals 16.33 percent of the salary.
With the IKB, defense employees can decide for themselves when, what, and how much budget they spend on time, money, or tax facilities. This can be up to the monthly accrued budget.

The IKB can be used for:

• A maximum of 15 percent of the salary can be used monthly for the exchange of the commuting allowance.
• The monthly difference between the allowance for own transportation costs for commuting and the fiscal maximum.
• A bicycle for personal use, including bicycle accessories and bicycle insurance.
• A computer that can also be used for work or study, including computer accessories and computer insurance.
• A battery or electrical parts for a bicycle.
• Payment of union membership fees.
• Defense expects to further expand the possibilities of the IKB in the future.

This is what we ask

You have a completed HBO bachelor's degree (preferably in Business Administration, Business Intelligence, Business & IT, Facility Management). Desired: Prince 2 Agile and LEAN (green belt).
Experience with/in:
Preferably practical experience in similar roles.
Experience with improvement and change processes for digital systems and processes.
Experience in sensing the customer's system needs.
Experience in leading projects
Experience with facility and/or service management systems

Knowledge and insight into (Defense) policy. Policy principles and financial-economic aspects in the field of (digital) service provision.

This is where you will work

The armed forces protect what is dear to us. The Defense Support Command (DOSCO) makes an essential contribution to this. With more than 10,000 employees, we support the Army, Air Force, Navy, and Marechaussee anytime and anywhere. We do this at defense locations, during daily work, during exercises, and during deployment. We ensure that the armed forces have an edge in combat!

At DOSCO, you contribute to a strong Defense organization. We are one of the most versatile parts of Defense. From catering to security, from real estate to logistics, from facility management to procurement, from HR to medical care, behind every soldier is a team of professionals who provide support 24 hours a day. You don't have to be a soldier to work at DOSCO. At DOSCO, it's all about craftsmanship, reliability, and connection.

Does this appeal to you and does the vacancy match your profile? Apply quickly!

Defense is committed to the interests, prosperity, and freedom of the Netherlands. We are active daily at home and abroad. Our global deployment strengthens international cooperation and ensures that people can develop freely. Now and in the future.

Approximately 79,000 people work directly and indirectly for peace and security at the Ministry of Defence. The ministry consists of the Materiel & IT Command (COMMIT), the Staff Directorate (the department), the Royal Netherlands Navy, the Royal Netherlands Army, the Royal Netherlands Air Force, the Royal Netherlands Marechaussee, the Defense Support Command (DOSCO).

Defense is one of the largest employers in the Netherlands and resembles a large company. The operational commands (sea, land, and air forces), the Marechaussee, DOSCO, and COMMIT are similar to operating companies.

Particulars

• We are deployable worldwide for peace and security. Diversity in ways of thinking, perspectives, and qualities contributes to achieving our mission: “Protecting what is dear to us.” For this, we are explicitly looking for new colleagues who contribute to diversity within Defense.
• Defense also strives to employ individuals who fall under the target group of the Job Agreement Act. If you are registered in the target group register, we invite you to apply!
• Your application documents will be destroyed no later than three months after the completion of the selection procedure. This period is longer than the standard period prescribed by the General Data Protection Regulation. This longer period is necessary in case an objection and/or appeal procedure is initiated by an internal candidate.
• In accordance with internal procedures, employees with an employment contract with the Ministry of Defense are considered first. If it appears that no suitable internal candidate can be selected, external interested parties will be considered.

Feel free to ask your question

For more information about this vacancy:

Pieter Fopma, Head of Business Office
[email protected]
06-22670353

For more information about the application procedure:

Sam van Eijk, HR Advisor
[email protected]
06-82084080