Customer Service Specialist @ LiveKid

What skills and experience are important to us?

➡️ You know patience, accuracy, empathy, and responsibility: you will work with people every day so these traits are very important in this role!

➡️ Good organization is in your blood, and you always have a calendar on your main phone screen: you always know what to do and when to do it to keep everything under control

➡️ You can handle even the most complex problem: regardless of how complicated it is, you will always be able to find a solution. You have analytical thinking and creativity, which allows you to find new ways to deal with difficulties

➡️ The word multitasking is familiar to you and its application in work does not intimidate you. You can switch between topics, and in various topics, you feel like a fish in water

➡️ You love your job and do not need anyone to monitor, push, or control: you enthusiastically engage in performing your duties. You have internal motivation to achieve success and do not require others' supervision or motivation. Your enthusiasm and engagement help other colleagues in daily work

Mile widziane:

➡️ We are looking for people who have customer service experience! If you already have experience on a similar position, that will be your huge asset!

➡️ Familiarity with office software and tools, including Google Workspace (formerly G Suite), Slack, Notion, Trello, Calamari etc.

Ciao! We are LiveKid and specialize in creating software for preschools and kindergartens. Our solution is used not only in Poland but also far away around the world, for example in Mexico. However, we are not a typical IT company, but maybe you've heard that already! We boldly tackle difficult topics because it allows us to create innovative and creative solutions. Deeply believe in our mission and know that what we do contributes positively to education.

Brzmi ciekawie? That's great, because that's how it is, actually, that we are currently looking for someone to fill the role of Customer Service Specialist in our company.
If you like working with people, can take care of clients, and various tasks do not scare you: read on!

➡️ Why do we need you?

You will be responsible for taking care of current clients and building and maintaining relationships with them. You will help in case problems arise, and also be responsible for implementing the application in new locations.

What will you gain by joining LiveKid?

➡️ A contract or B2B agreement, during our conversation we will tell you about the benefits of the latter!
➡️ A salary in the range of 4850 - 5500 brutto (UZ) or 5700 - 6400 netto (B2B).
➡️ A commission: average in the team is around 800 zlotys per month (brutto on UZ and netto on B2B), but record-breakers can earn even thousands!
➡️ Working in fixed hours from 8:00 to 16:00, Monday to Friday.
➡️ If you feel like you need a change of pace, we have paid days off for you.
➡️ You will work in one of the fastest-growing startups in Poland.
➡️ Medical insurance (Warta), sports card (FitProfit) and English learning ⚽
➡️ Parking spaces right under the office
➡️ Many integration events: at the office, in town, and away... It will be happening!
➡️ A great office in the center of Starego Podgórze in Krakow - a fantastic atmosphere and plenty of good coffee ☕ (We operate on a 4-day office schedule and 1 day HO)