Internal Sales Specialist

Workplace: Szczecin

Your responsibilities

• Contact with clients (phone, email, meetings) on behalf of the account manager and independently on smaller projects.
• Managing support and license renewals: reminders, quotes, offers, orders.
• Collecting quotes from distributors and manufacturers, preparing calculations and offers according to company templates.
• Servicing client procurement and tender platforms (e.g., e-Zamówienia, platformazakupowa.pl, and corporate client platforms): registration, downloading documents, asking questions to the contracting authority, submitting offers.
• Completing tender and offer documentation: forms, declarations, JEDZ, powers of attorney, datasheets, acceptance protocols.
• Working with AI tools for document analysis (SWZ, specifications), offer preparation, and correspondence.
• Managing opportunities and tasks in CRM and monitoring deadlines.
• Occasional trips to clients using a private car (meetings, document delivery, pick-ups).

Our requirements

• Min. 1–2 years of experience in a similar position: sales assistant, inside sales, quotation or tender specialist.
• Basic knowledge of public procurement law (Pzp): reading SWZ, deadlines, required documents.
• Fluent computer and MS Office package skills, especially Excel (formulas, filtering and sorting, pivot tables) and Word.
• Practical experience with AI tools (e.g., ChatGPT, Claude, Copilot): searching and summarizing information, document analysis, text preparation, and checking AI results.
• Category B driving license, active driver, and own car for occasional trips.
• English at a level that enables independent searching and understanding of technical documentation and manufacturer information.
• Very good work organization, accuracy, and adherence to deadlines.
• Experience with CRM or ERP systems.
• Communicative and comfortable in telephone contact with clients.

Nice to have

• Experience in the IT or electronics industry (distribution, integrator, reseller).
• Experience with e-Zamówienia or platformazakupowa.pl platforms, working with a qualified signature.
• Knowledge of basic IT concepts: server, storage, firewall, license, manufacturer support.

What we offer

• Employment contract.
• Salary of PLN 5,400 – 7,600 gross per month: starting rate during the onboarding period (3 months), followed by an increase depending on performance.
• Onboarding under the supervision of an experienced salesperson and a clear work process based on CRM and AI.
• Work with clients from the energy, banking, industry, and administration sectors, as well as with key IT manufacturers.
• Opportunity for development towards becoming an independent Account Manager.
• Work tools: laptop, phone, and access to AI tools.
• Reimbursement of business travel expenses incurred using a private car.

Benefits

• language learning subsidies
• training and course subsidies
• no dress code
• coffee / tea

About us

IT Serwis supplies and implements IT infrastructure for companies and institutions: servers, storage, virtualization, networks, cybersecurity, and backup. We cooperate with partners such as HPE, Dell, Cisco, Fortinet, Check Point, Veeam, and Proxmox. Our clients include large enterprises, energy companies, banks, manufacturing companies, and local governments. We are looking for someone to join our sales department to take over the service of smaller clients and projects and to support account managers on large implementations.

By clicking the "Apply" button or otherwise submitting a recruitment application, you consent to the processing of your personal data by "IT SERWIS" sp. z o.o. with its registered office at: Żołnierska 5A, 71-210 Szczecin (Employer), as the data controller, for the purpose of conducting recruitment for the position indicated in the announcement.
Your personal data will be processed based on the following legal grounds: (a) to take action at your request before entering into a contract (e.g., information about expected salary and availability to start work); (b) based on our legitimate interest (e.g., name, surname, date of birth, contact details, education, professional qualifications, employment history); c) based on your consent, which is expressed by sending application documents containing information such as e.g. image or interests.Providing all the personal data mentioned above is voluntary, while the data mentioned in points a) and b) are necessary to participate in the recruitment process. Failure to provide data will result in the inability to consider your candidacy. Providing the remaining data is voluntary but may help in the efficient conduct of the recruitment process.You have the right to request access to your data (including obtaining a copy), rectification of data, their erasure, restriction of processing, portability, as well as to object to their processing. You also have the right to lodge a complaint with the President of the Personal Data Protection Office.Your personal data may be transferred to providers of job posting publication services, recruitment management system providers, IT service providers (hosting), and information system providers.The personal data you provide will not be used for profiling or for making decisions in an automated manner.Your personal data will be processed for a period of 1 year, unless you have given separate consent for the use of your personal data in future recruitment processes.In order to exercise your rights or in case of any questions regarding the processing of your personal data, please contact us at: [email protected].