Specialist for Development and Customer Relations

Location: Krakow

Your responsibilities

• active sales of additional services to existing clients, in particular: patient loans, payment terminals, and appointment prepayment systems,
• developing the value of cooperation with the assigned client portfolio through upsell and cross-sell,
• identifying clients' business needs and proposing solutions to support their operations,
• achieving agreed sales targets and developing revenue from additional services,
• regular visits to FELG clients throughout Poland,
• building long-term relationships with clinic owners and managers,
• conducting presentations of new solutions and functionalities,
• assisting clients in better utilizing FELG systems,
• identifying problems and areas for improvement with clients,
• cooperation with the implementation, support, and product development departments,
• reporting visits and activities in the CRM system,
• representing the company at industry meetings and events.

Our requirements

• Who we are looking for
• a communicative and confident person in contact with clients,
• a person who enjoys field work,
• a self-reliant person who organizes their work well,
• skills in building relationships and conducting business conversations,
• driving license category B,
• readiness for frequent business trips within Poland.

Nice to have

• experience in: B2B sales, customer success, client care, medical industry, or IT/SaaS.

What we offer

• cooperation in B2B formula - with a person running a business activity,
• long-term cooperation based on independent achievement of agreed goals,
• monthly remuneration in B2B model: fixed part and variable part dependent on sales results,
• stable cooperation with one of the largest technology companies serving the dental industry in Poland,
• real influence on product development and customer relations,
• high degree of autonomy,
• car or travel budget,
• modern work tools,
• opportunity for development in a dynamically growing technology company.

Benefits

• subsidy for sports activities
• remote work option
• flexible working hours
• integration meetings

FELG SOFTWARE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

FELG is a leader in software for dental practices and clinics in Poland. Our solutions are used daily by over 4,000 facilities and several tens of thousands of users. We create modern systems supporting clinic management, patient communication, payments, and process automation.

We are currently expanding the team responsible for developing customer relations and increasing the value of cooperation with existing FELG users.

By clicking the "Apply" button or otherwise submitting your application, you agree to the processing of your personal data by FELG SOFTWARE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office at: Sławkowska 25/9, 31-016 Kraków (Employer), as the data controller, for the purpose of conducting recruitment for the position indicated in the announcement.
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