Customer Service Specialist - mKiosk mBanku

Workplace: Mielec

Your responsibilities

• Presenting mBank products and services to clients.
• Tailoring offers to client needs.
• Participating in promotional campaigns and building relationships with clients in the local market.
• After-sales service.
• Adhering to customer service quality standards.
• Ensuring internal procedures are followed.
• Achieving set sales targets.

Our requirements

• Minimum 3 years of sales experience.
• Minimum secondary education.
• Desire to have a real impact on your earnings.
• Desire for professional development and acquiring new competencies.
• Communication skills and openness to new experiences and cooperation with people.
• Commitment and desire to learn about banking products.
• Ability to build lasting and trust-based relationships both within the team and with clients.

What we offer

• Attractive salary in the range of PLN 5750 gross to PLN 10150 gross. The more you give, the more you gain – your commitment is your commission.
• Flexible working hours, averaging 6.5 hours per day - We take into account your suggestions and needs regarding presence at the mKiosk.
• Performing tasks in modern mKiosks, located in popular shopping malls.
• Stable cooperation based on a mandate contract – we are a company from the mBank group.
• 3-month preparation and onboarding period.
• Access to the Multisport program.
• Access to the Medicover package.
• Opportunity to join group life insurance.
• Opportunity to participate in a co-worker referral program.
• Package of additional benefits: Orange offer, access to many discounts: on electronics, clothing, travel, cosmetics, and jewelry. Currently, there are discount codes from, among others, ADIDAS, PHILIPS, Panasonic, Homla, or Answear, access to the courses zone platform and Legimi.
• Opportunity for professional development within the organization - as much as 85% of Microregion Directors are people who started as Customer Caregivers.
• Mentoring from a manager and experienced trainers - as well as cyclical training to develop sales competencies and more.
• Charitable initiatives such as: Great Orchestra of Christmas Charity (WOŚP), Noble Parcel (Szlachetna paczka), annual collection for an orphanage.

mFinanse S.A.

mFinanse S.A. is a company from the mBank group, operating in the financial intermediation market.

mFinanse is a group of people whose passion and love is selling financial products.

A continuously growing team of several hundred Experts whose goal is to support clients' important financial decisions.

At mFinanse, we provide the best development programs to improve both soft and hard skills, dedicated to the specifics of our business.

#startbetter at mKiosk mBanku

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