Customer Service Specialist - mKiosk mBanku

Job description

Place of work: Krakow

Presenting the offer of mBank products and services to clients.
Tailoring proposals to client needs.
Participation in promotional campaigns and building client relationships in the local market.
After-sales service.
Adhering to customer service quality standards.
Maintaining internal procedures.
Achieving set sales targets.

Minimum 3 years of sales experience.
Minimum secondary education.
Desire to have a real impact on your earnings.
Willingness for professional development and acquiring new competencies.
Communicativeness and openness to new experiences and cooperation with people.
Commitment and desire to learn about banking products.
Ability to build lasting and trust-based relationships both within the team and with clients.

Attractive remuneration in the range of PLN 5750 gross to PLN 10150 gross. The more you give, the more you gain – your commitment is your commission.
Flexible working hours averaging 6.5 hours per day - We consider your suggestions and needs regarding presence at mKiosk.
Performing tasks in modern mKiosks, located in popular shopping malls.
Stable cooperation based on a mandate contract – we are a company from the mBank group.
3-month preparation and onboarding period.
Access to the Multisport program.
Access to the Medicover package.
Opportunity to join group life insurance.
Opportunity to participate in a colleague referral program.
Package of additional benefits: Orange offer, access to many discounts: for electronics, clothing, travel, or cosmetics and jewelry. Currently, there are discount codes for, among others, ADIDAS, PHILIPS, Panasonic, Homla, or Answear, access to the courses platform.
Opportunity for professional development within the organization - as many as 85% of Microregion Directors are people who started as Customer Caregivers.
Mentoring from managers and experienced trainers - as well as regular training to develop sales competencies and more.
Charitable initiatives such as: WOŚP (Great Orchestra of Christmas Charity), Szlachetna paczka (Noble Package), annual collection for an orphanage.

mFinanse S.A.

mFinanse S.A. is a company from the mBank group, operating in the financial intermediation market.

mFinanse is a group of people whose passion and love is selling financial products.

A continuously developing team of several hundred Experts whose goal is to support clients' important financial decisions.

At mFinanse, we provide the best development programs to improve both soft and hard skills, dedicated to the specifics of our business.

#startbetter at mKiosk mBanku

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